Privacy policy

Website: https://newbrd.myshopify.com
Business Address: 27 ADDISON ROAD, GUILDFORD, ENGLAND, GU1 3QQ, UNITED KINGDOM
Phone: +44 1483 547860
Email: contact@newbrd.com

Introduction

Welcome to newbrd Store, where eco-responsibility takes center stage. We are dedicated to a greener future through sustainable sourcing, reduced packaging waste, and eco-friendly alternatives.

This Privacy Policy explains how newbrd Store collects, uses, and protects your personal information when you visit or make a purchase from newbrd.myshopify.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide you with a smooth and secure shopping experience.

a. Personal Information

When you place an order, contact us, or interact with our store, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via PayPal)

b. Device Information

When you browse our website, we automatically collect certain information, including:

  • IP address

  • Browser type

  • Time zone

  • Pages visited and interaction data

c. Cookies

We use cookies and similar technologies to improve site functionality, analyze traffic, and enhance your browsing experience. You may disable cookies in your browser settings, but some features of the website may not function properly.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Communicate with you regarding orders, returns, or support requests

  • Improve our website, products, and customer experience

  • Prevent fraud and comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are securely processed through PayPal.

We do not store or have access to your full payment details. PayPal handles your financial information in accordance with its own security standards and privacy policy.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify (our e-commerce platform provider)

  • PayPal (payment processor)

  • Shipping and logistics partners

These third parties are required to keep your information secure and use it solely for the services they provide to us.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location (UK / EEA), you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at contact@newbrd.com.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our website uses SSL encryption and secure servers to help safeguard your data.

8. International Orders

We offer international shipping. Orders are processed within 3 to 4 business days (Monday–Friday).

Orders within the USA include free shipping, free returns, and free return shipping.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The updated version will be posted on this page and will take effect immediately upon publication.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: contact@newbrd.com
Phone: +44 1483 547860

Address:
27 ADDISON ROAD
GUILDFORD
ENGLAND
GU1 3QQ
UNITED KINGDOM

newbrd Store
Committed to protecting your privacy and delivering a transparent, secure, and eco-responsible shopping experience.